2,930reviews
(614) 794-3660
64 Israel St., Westerville,OH43081 USA
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About Combs Collision - Westerville
In operation 37 years, 24 years at this location.
Our Uptown Westerville 34,000 sq. ft. is a family business serving our neighbors in Uptown Westerville, New Albany, Worthington, Dublin & Powell, Ohio since 1987 with 2 locations to serve you. Find our auto collision center locations near you. We provide experienced collision repair services for 36 years. Thank you to our customers and partners, we are truly "honored" and "humbled" by the trust placed in us. We know being involved in a car accident can be traumatic and stressful, we are here to help. What we provide is more than just collision repair which is " above & beyond ", we also provide a restoration of normalcy to your life & to protect one of your valuable assets. We value honesty and integrity and are committed to extending our family's standards to you on the work we perform. Our family believes that we have an obligation to the community that has gifted us with success and prosperity. Please join us in supporting the Autism Foundation & the Mid-Ohio Foodbank.
Services
- Free Estimates
- Insurance Company Assistance
- Automotive Glass Replacement
- Paintless Dent Repair
Payment Types
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
* Holiday hours may differ.
Reviews (2,930)
- Sort By:
- Newest
2,493Customers Rated
5 Stars
68.5% Complete
(2008)
4 Stars
10.5% Complete
(309)
3 Stars
2.4% Complete
(71)
2 Stars
1.5% Complete
(45)
1 Star
0.5% Complete
(16)
< 1 Star
1.5% Complete
(44)
Sue (Nissan owner)reviewed 10/16/23
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Lisa (Toyota owner)reviewed 9/20/23
My Experience - 0.0/5.0 -
Chuck, my husband, has spoken with you about the missing parts as well as the missing license plate.
Lalia (Infiniti owner)reviewed 9/20/23
My Experience - 5.0/5.0 -
Combs Collision and their outstanding team led by Paul Combs truly deserve a resounding five-star review! Paul's expertise in collision repair is unmatched, and I couldn't be happier with the results. Combs Collision is the go-to choice for collision repair, and Paul Combs is a true expert!
Douglas (Hyundai owner)reviewed 9/6/23
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job again by your team. My only comment would be to order the parts you know are needed as opposed to waiting until the car has been taken apart and hopefully that would speed up the repair timeline. Again, you do great work and i will continue to work with your team if/when needed in the futire.
Customer Service - 5.0/5.0 -
Always helpful with updates.
Kept me Informed?
Yes
Ready on Time?
No
Ronald L (Honda owner)reviewed 8/30/23
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Donna (BMW owner)reviewed 8/22/23
My Experience - 5.0/5.0 -
"Combs Collision delivered exceptional service when repairing the hail damage on my BMW. The team's attention to detail and professionalism ensured my car looked brand new. Highly recommend and outstanding customer service!"
Mark (Buick owner)reviewed 8/13/23
My Experience - 5.0/5.0 -
I stood before a wall, meticulously adorned with thoughtful reviews, when a voice echoed from behind. "Tell me," it began, drawing my attention, "Do you settle for the mundane 'great job, 2 thumbs up'? Or do you pursue the 'above and beyond', especially in writing reviews?"I turned to find Mr. Combs, his eyes brimming with playful challenge. Intrigued, I replied, "Challenge accepted. But I'll have you know, I might not be the amateur you think I am." My smirk betraying my confidence, I added, "All those years studying English and honing my writing? They're about to pay off."A knowing grin spread across Mr. Combs' face. "I might have heard a thing or two about you," he teased. I straightened, readying myself for the impending challenge. "Bring it on," I declared, my spirit unwavering, "I promise you a piece of writing that won't just meet, but exceed, expectations."His laughter was hearty, genuine. "That's the spirit! Email me your review," he said, strolling away, but not before I added with a tease, "And by the way, as far as the repairs go - 'great job, 2 thumbs up.' That really got him laughing, but in all seriousness, your service and repairs are top-notch. I hope my review finds its rightful place on the wall. Kudos to your team for getting me back on the road so efficiently."
Peter G (Toyota owner)reviewed 8/7/23
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Kept me Informed?
No
Ready on Time?
Yes
Kyle (Hyundai owner)reviewed 8/7/23
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Diego (Lexus owner)reviewed 8/2/23
My Experience - 5.0/5.0 -
Sue at Combs Collision deserves a glowing 5-star review for her outstanding work on my glowing Lexus pearl paint. The paint work is impeccable, and the final result was flawless, restoring my car's original luster. I couldn't be happier with the service and professionalism she provided throughout the entire process. Highly recommended!
Jacob (Jaguar owner)reviewed 7/25/23
My Experience - 5.0/5.0
Becky (Audi owner)reviewed 7/25/23
My Experience - 5.0/5.0 -
Christy, thank you for being so sweet to a senior citizen. Tell your mother she has done a nice job on raising you. The car looks wonderful. Two people told me about Combs Collision and boy were they right.
Dave (BMW owner)reviewed 7/23/23
My Experience - 5.0/5.0
Tim (Ford owner)reviewed 7/21/23
My Experience - 5.0/5.0 -
Thank you for the wonderful car repairs and taking the time for me to interview you on the concerns about the Changing Landscape of Family-Owned Body shops.These are some of the my take away: Acquisitions and New Ownership: 3C Body shop and both Rife's Autobody's were sold to Hedge fund CenterOak Partners under the name of Collision Right. Dennis Glassburn was acquired by a Canadian entity going by Gerbers Autobody. Fred Rieser was sold to Hedge fund A&M Capital and using the name of Crash Champions. Impact on Community Fabric: The recent changes in ownership raise questions about the future of personalized and high-quality service in the body shop industry. Concerns about whether the values and principles that made these body shops unique will remain intact under new ownership. Preserving Legacy and Workforce: Encouragement to the new owners to uphold the legacy left by the previous family, emphasizing customer satisfaction and community involvement. Importance of maintaining the skilled and experienced workforce to continue providing top-notch service. Communication and Transparency: Encouragement for open lines of communication with loyal customers and the community to address concerns and build trust. Support and Loyalty: Willingness to offer support and loyalty if the commitment to exceptional service and community involvement continues under the new management. This will be a part of my " What happen to the middle class". Thank you again for your time and great work.
Vincent (Acura owner)reviewed 7/20/23
My Experience - 5.0/5.0 -
Paul at Combs Collision provided good service from start to finish. The repairs were completed to the highest standard. I wholeheartedly recommend them.
Isaiah (Toyota owner)reviewed 7/18/23
My Experience - 5.0/5.0 -
Best body shop in town, thank you Paul. May the LORD bless you and keep you; the LORD make his face shine on you and be gracious to you.
Winston (Land Rover owner)reviewed 7/14/23
My Experience - 5.0/5.0 -
I had an very fun & good experience at Combs Collision, all thanks to Sue and Christen. These dynamic ladies redefine the phrase 'girl power', providing top-tier service and demonstrating incomparable expertise in their craft. Their professionalism is only matched by their friendly demeanor, making every interaction enjoyable. I'd wholeheartedly recommend their services to anyone in need of car repairs, for a flawless, worry-free experience.
David (Nissan owner)reviewed 7/13/23
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Carolyn (Mercedes-Benz owner)reviewed 7/12/23
My Experience - 5.0/5.0 -
I recently had my Mercedes towed to Combs Collision, and I couldn't be happier with the results. Paul Combs and his team did an outstanding job repairing my vehicle. Not only is my dashboard no longer lit up like a Christmas tree with warning lights, but my car now drives and looks like an absolute dream. The expertise demonstrated by Combs Collision truly deserve a five-star review.
Jones (Subaru owner)reviewed 7/10/23
My Experience - 5.0/5.0 -
Thank you Paul for what you did for my son, your the best.
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Our reviews and ratings only come from real customers who've had their vehicles repaired by an auto body shop.
These real customers rate and review an auto body shop based on a number of factors affecting their experience.
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